Order your food and medication online for collection from practice
Following yesterday’s statement from the government about staying indoors we have had to tighten down on the services we provide to emergencies and medications where there is an urgent need.
We have had to move away from all routine work on companion animals. The reasons are twofold. One we are having to rota a significantly reduced number of staff to emergency work in a very busy spring season and concentrate efforts in supporting a healthy food chain. Secondly we feel it is morally the better thing to ensure we adhere to social distancing for our staff and our clients.
For a lot of the diseases we vaccinate against in pets there is a window of flexibility that would allow us to postpone or delay boosters out towards 15 months. I hope in 3 months time we can be working to more normal patterns.
If you can postpone routine preventative flea and worm treatment consider doing that in the next three weeks. In animals under six months of age there is an additional need and we can provide for this. If you see evidence of fleas or worms we can also prescribe to treat. Please phone the surgery to request the treatment your pet requires.
As we are working on reduced staff, our phones are exceptionally busy so please be patient and if you are unable to get through please try again later or send us a message via the contact us link at the bottom of the page. We are asking clients to avoid using cash and prefer payment by credit or debit card wherever possible. If medication, we request you make payment over the phone before collecting from the surgery subject to the rules of social distancing. Alternatively if you are self isolating and cannot make alternative arrangements we can post this out with a fee to cover postage and packaging.
You may still be receiving text and email reminders about flea and worm treatments and vaccinations. Obviously we are postponing these check for the foreseeable future. We are working to amend these reminders. So accept our apologies if you feel are being bombarded by these, they are being altered as we post this.
STAY SAFE & STAY HOME.